FAQs

1. What shipping options do I have?

For worldwide orders over 89USD, you are eligible for our free standard shipping

which takes around 10-16 days of delivery. If you wish to opt for a faster option,

you could upgrade to DHL Express which takes around 2-4 days.


2. How do I track my order?

After your order is shipped, we will send you a confirmation email with your unique

tracking number where you can check the status of your shipment.


3. What should I do if I wish to return or exchange the item?

If you wish to return or exchange, please send us an email at

info@redstagandhind.com quoting your order information. We will be in touch for

the return arrangement. For details, see Shipping and Returns here.


4. What if I receive a faulty or wrong item?

For faulty or wrong items received, you may send us an email at

info@redstagandhind.com to notify us. We will be in touch and advise how you

could return your items for refund or exchange. For details, see Shipping and

Returns here.


5. I can't access my account online, what should I do?

You can reset your password by clicking Forgotten Password. If you still experience

difficulties, please contact us at info@redstagandhind.com

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